About Course

Benjamin Franklin once said, ‘In this world, nothing can be said to be certain, except death and taxes.’ We would add a third item to his list: anger. Controlling and limiting anger is important in every aspect of one’s life. Without control, you are putting limits on what you can accomplish in your personal and professional life.

Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. The Anger Management workshop will help participants identify their anger triggers and what to do when they get angry.

Understand anger dynamics in terms of the anger cycle and the fight and flight theory.
Know common anger myths and their factual refutations.
Know the helpful and unhelpful ways of dealing with anger.
Understand the difference between objective and subjective language.
Know tips in identifying the problem.
Express a feeling or position using I-messages.
Negotiation and solution-building.
Reflect on one’s hot buttons and personal anger dynamics.
Learn and practice de-escalation techniques.

Course Content

Module One: Getting Started

Module Two: Understanding Anger

Module Three: The Styles of Anger

Module Four: Gaining Control

Module Five: Separate the People from the Problem

Module Six: Working on the Problem

Module Seven: Solving the Problem

Module Eight: A Personal Plan

Module Nine: Communicating Your Anger

Module Ten: Dealing with Angry People

Module Eleven: Pulling it All Together

Module Twelve: Wrapping Up

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Anger Management